Frequently Asked Questions

The Rijksmuseum is open again daily. The health and safety of our visitors and staff is our top priority.

Is the Rijksmuseum open?

The Rijksmuseum is open daily from 9:00 to 17:00.

Where will I be able to buy tickets?

Tickets will be available exclusively via the Rijksmuseum website. All tickets will be valid for a specific starting time.

I’ve got a Museum Card / Rijksmuseum Friend Pass. Do I still need to book online?

Yes, everyone planning to visit the museum is required to book their ticket online.

What is meant by ‘starting time’ with regard to tickets?

You can buy ticket for a 15-minute starting time. Once you have been admitted, you are free to stay for as long as you want during opening hours.

I’ve got a valid open ticket to visit the Rijksmuseum at any time in 2020. Should I rebook it for a ticket with a starting time?

Yes, please book your new ticket via the Rijksmuseum website. Please go to the booking page to reserve a starting time and select ‘valid admission ticket’. Once you have completed the process, you will receive a new ticket. You will need to be able to display both tickets to gain admission to the Rijksmuseum.

I’ve got have a valid ticket with a starting time, but I’m unable to come due to illness. Can I rebook my ticket for a different starting time?

No, it is unfortunately not possible for you to rebook your own ticket. Please contact the reservations department by email: groepen@rijksmuseum.nl.

Am I allowed to visit the Rijksmuseum together with other people?

Yes, but only as a member of a ‘visiting party’ (see definition below)*. You are permitted to purchase a maximum of 4 tickets per booking.

*A visiting party must be made up of members of the same household or social unit, such as family members, partners, or housemates.

Which of the Rijksmuseum facilities are open?

The Rijksmuseum Shop, cloakroom, lockers and garden.

What precautionary measures are being taken by the Rijksmuseum?

The Rijksmuseum is making all efforts to maximise staff and visitor safety during your visit. To this end we follow the guidelines set by the Dutch government and National Institute for Public Health (RIVM). Examples include maintaining the 1.5 metre physical distancing rule throughout the museum, limiting capacity, and maximising hygiene precautions.

Is RIJKS restaurant open?

RIJKS Restaurant is closed starting 14 October 22h.

More information and news

Can I visit the Rijksmuseum with a group?

Yes, but there are new rules and limitations. Please read the last information

I am a schoolteacher; can I visit the Rijksmuseum with a class?

No, it is currently not possible to visit the Rijksmuseum with a class. We hope to be able to welcome school groups again from the start of the new school year.

Is the Rijksmuseum Research Library open?

No, the library will remain closed to the public until further notice.