Tips for a relaxed museum visit - Accessibility - Visitor information

Buy your ticket online

To limit waiting times upon arrival, we advise all visitors to purchase entry tickets in advance.

Fast Lane Declaration

Disabled visitors who have a completed ‘Fast Lane Declaration’ do not have to wait at the entrance. The museum will not ask you to provide any medical information and will not enquire about the exact nature of your disability.

Print the completed Fast Lane Declaration and bring it with you. Go directly to the head of the queue and show the form to the staff member on duty. You can drop off your coat and other belongings at the cloakroom, next to the Friends Desk in the Atrium (main entrance hall). Show the Fast Lane Declaration to the cloakroom attendant. If you do not yet have an entry ticket, go to the priority Ticket Office (Cash Desk 1) and show your Fast Lane Declaration there too.

Download Fast Lane Declaration

Peak hours and quiet periods

At this moment every hour is more quiet than normally, because of the Corona measures.

Quieter areas

The Gallery of Honour, the 17th-Century Gallery and the 19th-Century Gallery are the most popular visitor attractions and can be quite crowded at peak hours. Other galleries, including the 18th-Century Gallery, Special Collections, Asian Pavilion and 20th-Century Gallery, tend to be less busy. The quieter areas are marked green on the floor plan.

Preparatory document for children

Some children can use a bit of extra preparation before visiting the museum, for instance if your child has autism spectrum disorder.

Download our preparatory document here.

Seating

stoel Benches can be found throughout the museum and are marked on the floor plan. If you wish to sit down elsewhere, folding stools are available on loan from the information desk. These stools are very light (1.7 kg) and can easily be carried over the shoulder.

Café

The Café is located just off the Atrium and can be reached by the lift or stairs to the right of the Rijksmuseum Shop. The main café is generally quietest between 9 am and 10 am, when the museum has just opened. There is a smaller café in the Philips Wing that is open from 11 am until 3 pm and is generally less busy. The Coffee Corner on the first floor (outside the 19th-Century Gallery, open 10 am to 4.30 pm) is also quieter, but can only be reached via a staircase.